Jamku Help

# Client 📒

Every person to whom you (i.e. your firm) provides service is called as client. In simple terms, every legal entity is a client. A client will have a unique legal number (eg In India, PAN is a unique legal number for Person)

# Examples of client

  • Individual
  • Company
  • Partnership Firm
  • Trust

In a rare case, you may want to create more than one client for a same person. eg: A trust has 3 divisions for which there is separate TAN (For TDS deduction) and you are providing service of TDS return filing for the client then, in this case you will create 3 clients even though the person is same. If in dilemma as to whether you should create more than 1 client for same person, then feel free to reach out to Support Team of Jamku for better clarity and best practices.

# Fields in Client Master

Following information is stored in Client Master:

  • *Client No 10 Jamku Generated
  • Client ID 10 Your Firm Generated Client Number
  • *Group No 10 Link to Client Group
  • *First name 60
  • Last Name 50
  • Business Name 50 Trade name of client
  • Legal Number (PAN) 10
  • Date of Birth/ Incorporation Date
  • Category 10
  • Cost Center 10
  • Profit Center 10
  • Client Note 63,000

# Note

  1. Number in (eg. 1) indicates number of characters. * Before the filed name inicates it'a a mandatory field.
  2. To store Client's password check Password Guide
  3. To store Client's contact details & other information like GSTIN, Aadhar, check Profile Guide
  4. To store Client's Digital Signature, Physical File information check Folder Guide

# Create Client

Client first name is the only mandatory field while creating a client. Users having permission MasterData:Yes can create clients.

  • Go to Client List & Click on + Client
    This will open the below dialogue.

Client Group will be created automatically based on the group name provided in Group Name field. Client Create 1

If you wish to create a client for exiting client group, client on switch and select from client Group. Client Create 2

  • Enter the details and click on Continue.
    Continue button will be activated only after you enter atleast 3 characters in First Name field.

  • On next screen, enter the other details (all fields in this screen are optional).
    Clicking on Create Client will create a client and take you to client view.

Client Create 3

# View Client

Go to Client List > Click on Client Name or Number. Using Client List is not the only way to open a Client. Clicking on Client Name from anywhere in Jamku will open the client in Client View.

Details about how to use client view is available in report section of this guide. Client View

# Edit Client

Once the client is created, you can edit all the fields (except Client No).

client edit 1

  • Update all the fields and click on Update button on top right of the form.

# Deactivate Client

When a Client no longer avails any service from you, simply deactivate the client. This will preserve all the data of that client but prevent you from creating a Task for that Client. User can deactivate/activate a client from the respective Client View page. To view list of deactivated clients, go to Client List and select "Deactive". Deactivated client can be activated again at any time. User having permission MasterData:Yes can deactivate / activate a client.

To Deactivate a client,

  • Go to Client View > Edit Tab > Master Card

client deactivate

  • Set the Is Active field to No and click on Update button

# Delete Client

Instead of Deleting a Client, consider deactivating the client ( more information about Deactivate Client is mentioned above ). If you have created a client by mistake, it is recommended to delete the client.

Jamku stores logs of Client which are deleted. Client cannot be deleted if there exists: Task, Reminder, Uploaded File, Shortcuts, Profile, Password. User having permission Delete:Yes can delete client.

To Deactivate a client,

  • Go to Client View > Edit Tab > Master Card
  • Click on Trash icon

client delete 1

  • Click Sure Button

client delete 2

# Client Tags

Tags help to classify & categorize clients. This helps in quickly filtering the clients. Example: If there is a change in tax rate on Gold / Silver ornaments, you would like to communicate this to all your clients in jewellery industry.

There is no limit to the number of tags that can be added to a particular client. Tags can be added or deleted from Client View page. Client list can be filtered using tags. User having permission MasterData:Yes can add/delete tags.

# Client Default Team

Scenarios where this can be useful

  1. A team member acts as a single point of contact for a client, then he could be added to Client.
  2. You want a particular team to work on all tasks pertaining to a client

You can add Team members to client, which will be automatically assigned to all the tasks of that particular client. To add/edit team members visit Client View > Edit Tab.

client Default Team

This will affect the tasks that are created after the team member is added to that client. It does not affect tasks which are already created.

# Tips 💭

  1. If clients in your firm are divided between Partners, then use Profit Center for bifurcation of the clients between Partners.
  2. If your firm has branches, then use Cost Center for bifurcation of the clients between Branches.
  3. If a team member is dedicated to a client, add him in Default Team. When a task for this client is created, the team member will automtically be added to the Task.
Last Updated: 19 Jul 2020

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