Every person to whom you (i.e. your firm) is provides service is called as client. In simple terms, every legal entity is a client. A client will have a unique legal number/identity (eg In India, PAN is a unique legal number for a Person)
Examples of client
- Partnership Firm
In a rare case/ scenario, you may want to create more than one client for a same person/entity. eg: A trust has 3 divisions for which there is separate TAN number (For TDS deduction) and you are providing service of TDS return filing for service that the client then, in that case you will create 3 clients even though the person/entity is same. If in doubt/dilemma as to whether you should create more than 1 client for same person, then feel free to reach out to Support Team of Jamku for better clarity and best practices suggestions.
Fields in Client Master
Following information is stored in Client Master:
- *Client No
- Client ID
10Your Firm Generated Client Number
- *Group No
10Link to Client Group
- *First name
- Last Name
- Business Name
50Trade name of client
- Legal Number (PAN)
- Date of Birth/ Incorporation
- Cost Center
- Profit Center
- Client Note
- Number in (eg.
1) indicates number of characters.
- * Before the filed name inicates it'a a mandatory field.
- To store Client's password check Password Guide
- To store Client's contact details & other information like GSTIN, Aadhar, check Profile Guide
- To store Client's Digital Signature, Physical File information check Folder Guide
first name is the only mandatory field, while creating a client. Users having permission
MasterData:Yes can create clients.
- Go to Client List & Click on
This will open the below dialogue.
Client Group will be created automatically based on the group name provided in
Group Name field.
If you wish to create a client for exiting client group, then switch off Group Name select from client Group from drop down.
Enter the details and click on Continue.
Continue button will be activated only after you enter atleast 3 characters in
On next screen, enter the other details (all fields in this screen are optional).
Create Clientit will create a client and take you to client view.
Go to Client List > Click on Client Name or Number. Using Client List is not the only way to open a Client. Clicking on Client Name from anywhere in Jamku will open the client in Client View.
Details about how to use client view is available in report section of this guide. Client View
Once the client is created, you can edit all the fields (except Client No).
- Go to Client View > Edit Tab
- Update all the fields and click on
Updatebutton on top right of the form.
When a Client no longer avails any services from you, simply deactivate the client instead of deleting. This will preserve/save all the data of that client but prevent you from creating a Task for that Client. User can deactivate or activate a client from the respective Client View page under edit tab. To view the list of deactivated clients, go to Client List and select "Deactive" and the list will be displayed on the screen. Deactivated client can be activated again at any time by just one click. User having permission
MasterData:Yes can deactivate / activate a client.
To Deactivate a client,
- Go to
- Set the
Is Activefield to
Noand click on
Instead of Deleting a Client, consider deactivating the client ( more information about Deactivate Client is mentioned above ). If you have created a client by mistake, it is recommended to delete the client.
Jamku stores logs of Client which are deleted. Client cannot be deleted if there exists: Task, Reminder, Uploaded File, Shortcuts, Profile, Password,To do, Sub task etc. User having permission
Delete:Yes can delete client.
To Delete a client,
- Go to
- Click on
Tags are specifically for clients.Tags help to classify & categorize clients. It helps in easy/quickly filtering the clients. Example: If there is a change in GST tax rate on Gold / Silver ornaments, so you would like to communicate this to all your clients in jewellery industry/business. So you can quickly flitter those clients using tags as jewellers.
There is no limit to the number of tags that can be added to a particular client. Tags can be added or deleted from Client List or View page. Client list can be filtered using tags. User having permission
MasterData:Yes can add/delete tags.
Client Default Team
Scenarios where this can be useful
- A team member acts as a single point of contact for a client, then he could be added to that concerned Client. or
- You want a particular team to work on all tasks pertaining to a client
You can add Team members to client, which will be automatically assigned to all the tasks of that particular client. To add/edit team members visit
Client View >
This will affect the tasks that are created after the team member is added to that client. It does not affect tasks which are already created.
- If clients in your firm are divided between Partners, then use
Profit Centerfor bifurcation of the clients between Partners.
- If your firm has branches, then use
Cost Centerfor bifurcation of the clients between Branches.
- If a team member is dedicated to a client, add him in Default Team. When a task for this client is created, the team member will automatically be added to the Task.